Terms and conditions

Bookings

A booking is confirmed only when we confirm it in writing on WhatsApp or by email.

Supply of cars

Cars are supplied by our licensed fleet partners.

Driver age

The minimum driver age is 18 for most cars. Some cars require the driver to be 21 or 25, and the minimum age for each car is shown on its page. All drivers need a valid licence accepted in the UAE.

Security deposit

No security deposit is held on any car. Traffic fines, Salik tolls and fuel incurred during the rental remain payable by the renter.

Mileage

Every rental includes 250 km per day.

Payment

Rentals can be paid by card, cash, bank transfer or crypto.

Fines and tolls

Traffic fines, Salik tolls and parking charges incurred during the rental are paid by the renter, plus any administration fee.

Insurance

Insurance is included with every rental.

Cross-border travel

Rental cars may only be driven within the UAE. Cross-border travel is not allowed. Trips to Oman are available with our chauffeur service.

Cancellation and refunds

To cancel or change a booking, message us on WhatsApp at +971 54 150 2851 or email info@rentanycardubai.com, and we confirm the cancellation in writing.